/* JB Technologies live chat v2: scoped to the visitor widget and admin inbox. */
:is(#jb-live-chat,#jb-chat-inbox){--jbl-ink:#23272d;--jbl-muted:#626b76;--jbl-gold:#e99a3c;--jbl-line:#e2e5e9;font:14px/1.5 Inter,system-ui,-apple-system,sans-serif;color:var(--jbl-ink);box-sizing:border-box}
:is(#jb-live-chat,#jb-chat-inbox),:is(#jb-live-chat,#jb-chat-inbox) *{box-sizing:border-box}
:is(#jb-live-chat,#jb-chat-inbox) [hidden]{display:none!important}
:is(#jb-live-chat,#jb-chat-inbox) :is(button,textarea){font-family:inherit;letter-spacing:normal;text-transform:none}
:is(#jb-live-chat,#jb-chat-inbox) button{cursor:pointer;min-height:44px;font-size:13px;font-weight:700;border:1px solid var(--jbl-line);border-radius:11px;padding:10px 14px;background:#fff!important;color:var(--jbl-ink)!important;-webkit-text-fill-color:currentColor!important;box-shadow:none;text-shadow:none}
:is(#jb-live-chat,#jb-chat-inbox) button:disabled{opacity:.55;cursor:not-allowed}
:is(#jb-live-chat,#jb-chat-inbox) :is(button,textarea,a):focus-visible{outline:3px solid var(--jbl-gold)!important;outline-offset:3px}
:is(#jb-live-chat,#jb-chat-inbox) button:hover:not(:disabled){background:#f5f6f8!important}
:is(#jb-live-chat,#jb-chat-inbox) :is(p,h2,strong,small,label,span){letter-spacing:normal}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-icon{display:block;flex:0 0 auto;width:19px;height:19px;color:inherit;stroke:currentColor}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-panel{display:flex;flex-direction:column;min-width:0;background:#fff!important;color:var(--jbl-ink);border:1px solid #e3e5e8;border-radius:20px;box-shadow:0 22px 70px rgba(17,25,39,.22);overflow:hidden}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-header{display:flex;align-items:center;justify-content:space-between;gap:10px;flex:0 0 auto;background:#24282d!important;color:#fff!important;padding:15px 17px;min-height:68px}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-heading{display:flex;flex-direction:column;gap:2px;min-width:0}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-heading strong{display:block;font-size:14px;font-weight:800;color:#fff!important;-webkit-text-fill-color:#fff!important;line-height:1.35}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-heading small{color:#cfd4da!important;-webkit-text-fill-color:#cfd4da!important;font-size:11px;line-height:1.35}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-messages{flex:1 1 auto;min-height:0;overflow-y:auto;padding:18px;overscroll-behavior:contain;background:#fff!important;scrollbar-width:thin}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-empty{display:grid;place-items:center;align-content:center;gap:9px;min-height:100%;padding:24px 12px;text-align:center;color:#69727b;font-size:12px}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-empty strong{font-size:16px;font-weight:750;color:#2d333b!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-empty-symbol{display:grid;place-items:center;width:44px;height:44px;border-radius:15px;background:#fff3e4;color:#a76620;font-size:20px}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-bubble{max-width:88%;width:max-content;min-width:90px;padding:11px 13px;border-radius:14px 14px 14px 4px;margin:0 0 11px;background:#f1f3f6!important;color:#27303a;overflow-wrap:anywhere}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-bubble.jbl-own{margin-left:auto;border-radius:14px 14px 4px 14px;background:#fff0d9!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-bubble strong{display:block;font-size:11px;color:#3d4650!important;font-weight:800}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-bubble p{white-space:pre-wrap;margin:3px 0 4px!important;line-height:1.55;color:#27303a!important;font-size:13px}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-bubble small{font-size:10px;color:#75808a!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-status{flex:0 0 auto;margin:0!important;padding:8px 17px;border-top:1px solid #f0f1f3;font-size:11px;line-height:1.45;color:#64707c!important;background:#fff;overflow-wrap:anywhere}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-is-error{color:#a33129!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form{display:grid;flex:0 0 auto;gap:8px;margin:0;padding:13px 16px 16px;background:#fff!important;border-top:1px solid #e8eaed}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form label{font-size:12px;color:#424b55!important;font-weight:700}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form textarea{width:100%;min-width:0;min-height:68px;max-height:130px;resize:vertical;display:block;padding:12px 13px;outline:none;color:#25282d!important;-webkit-text-fill-color:#25282d!important;background:#fff!important;border:1px solid #cdd3d9!important;border-radius:12px!important;font:14px/1.45 Inter,system-ui,sans-serif;box-shadow:none}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form textarea::placeholder{color:#9099a2;opacity:1}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form .jbl-send{display:flex!important;align-items:center;justify-content:center;gap:9px;width:100%;min-height:45px;background:#25282d!important;color:#fff!important;-webkit-text-fill-color:#fff!important;border:1px solid #25282d!important;border-radius:11px!important;box-shadow:none!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-form .jbl-send:hover:not(:disabled){background:#373b41!important;color:#fff!important}
:is(#jb-live-chat,#jb-chat-inbox) .jbl-send .jbl-icon{width:17px;height:17px}

/* Customer: floating launcher remains readable with every site theme. */
#jb-live-chat{position:fixed!important;left:max(16px,env(safe-area-inset-left))!important;right:auto!important;bottom:max(18px,env(safe-area-inset-bottom))!important;z-index:2147482000!important;isolation:isolate;max-width:calc(100vw - 32px)}
#jb-live-chat .jbl-launch{display:flex!important;align-items:center;justify-content:center;gap:10px;min-height:54px;padding:12px 18px;border:1px solid var(--jbl-gold)!important;border-radius:999px!important;background:#25282d!important;color:#fff!important;-webkit-text-fill-color:#fff!important;font:750 14px/1.25 Inter,system-ui,sans-serif!important;box-shadow:0 11px 30px rgba(0,0,0,.23)!important;white-space:nowrap}
#jb-live-chat .jbl-launch:hover{background:#343941!important;color:#fff!important}
#jb-live-chat .jbl-launch-text{color:#fff!important;-webkit-text-fill-color:#fff!important;display:inline!important;font-weight:750}
#jb-live-chat .jbl-launch-dot{display:block;width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#4de196;box-shadow:0 0 0 3px rgba(77,225,150,.16)}
#jb-live-chat .jbl-panel{position:absolute;bottom:68px;left:0;width:min(400px,calc(100vw - 32px));height:min(620px,calc(100dvh - 110px));max-height:calc(100dvh - 100px)}
#jb-live-chat .jbl-close{display:grid!important;place-items:center;width:38px;min-width:38px;height:38px;min-height:38px;padding:0;border:1px solid rgba(255,255,255,.28)!important;border-radius:11px;background:rgba(255,255,255,.12)!important;color:#fff!important;-webkit-text-fill-color:#fff!important}
#jb-live-chat .jbl-close:hover{background:rgba(255,255,255,.22)!important;color:#fff!important}
#jb-live-chat .jbl-close .jbl-icon{width:18px;height:18px}
#jb-live-chat .jbl-intro{flex:0 0 auto;padding:11px 16px;margin:0!important;background:#f8f8f7!important;color:#58616b!important;font-size:12px;line-height:1.6;max-height:92px;overflow-y:auto}
#jb-live-chat .jbl-intro a{color:#95540f!important;text-decoration:underline;text-underline-offset:2px}

/* Admin: inbox stays inside the application content; no overlay. */
#jb-chat-inbox{display:grid;grid-template-columns:minmax(230px,290px) minmax(0,1fr);gap:16px;width:100%;min-width:0;min-height:540px;height:min(700px,calc(100dvh - 250px));align-items:stretch}
#jb-chat-inbox .jbl-threads{display:flex;flex-direction:column;gap:14px;min-width:0;background:#fff;border:1px solid #e2e5e9;border-radius:18px;padding:17px;overflow:hidden}
#jb-chat-inbox .jbl-threads-heading{display:flex;justify-content:space-between;gap:10px;align-items:center}
#jb-chat-inbox .jbl-threads-heading h2{margin:1px 0 0;font-size:17px;line-height:1.3;color:#24282d!important}
#jb-chat-inbox .jbl-eyebrow{color:#ad712b!important;font-size:10px;font-weight:900;letter-spacing:.13em}
#jb-chat-inbox .jbl-count{display:grid;place-items:center;min-width:28px;height:28px;border-radius:9px;background:#fff2e2;color:#996021;font-weight:800;font-size:12px}
#jb-chat-inbox .jbl-list{display:grid;align-content:start;gap:8px;overflow-y:auto;flex:1 1 auto;min-height:0;padding-right:3px;scrollbar-width:thin}
#jb-chat-inbox .jbl-list-note{color:#68727d;font-size:12px;line-height:1.65;margin:5px 0!important}
#jb-chat-inbox .jbl-thread{position:relative;display:flex;flex-direction:column;gap:4px;padding:13px 42px 13px 13px;text-align:left;width:100%;min-height:60px;border:1px solid #e6e9ec!important;border-radius:12px!important;background:#fff!important}
#jb-chat-inbox .jbl-thread strong{font-size:13px;color:#292e35!important}
#jb-chat-inbox .jbl-thread small{color:#76808b!important;font-size:10px}
#jb-chat-inbox .jbl-thread[aria-pressed="true"]{border-color:#e99a3c!important;background:#fff7ed!important}
#jb-chat-inbox .jbl-thread .jbl-unread{position:absolute;top:15px;right:12px;display:grid;place-items:center;border-radius:999px;min-width:24px;height:24px;padding:3px 6px;background:#bf6717;color:#fff!important;font-size:11px;font-weight:800}
#jb-chat-inbox .jbl-pages{display:flex;gap:8px;flex-wrap:wrap;flex:0 0 auto;border-top:1px solid #edf0f3;padding-top:12px}
#jb-chat-inbox .jbl-pages button{min-height:38px;font-size:12px;padding:8px 12px}
#jb-chat-inbox .jbl-panel{height:100%;min-height:0;box-shadow:0 10px 30px rgba(23,35,54,.08)}
#jb-chat-inbox .jbl-live-indicator{display:flex;align-items:center;gap:6px;border:1px solid rgba(255,255,255,.2);border-radius:99px;padding:7px 10px;color:#fff!important;font-weight:650;font-size:11px;white-space:nowrap}
#jb-chat-inbox .jbl-live-indicator i{width:7px;height:7px;border-radius:50%;background:#51d998}
#jb-chat-inbox .jbl-form textarea{min-height:68px;max-height:130px}

@media(max-width:980px){#jb-chat-inbox{grid-template-columns:minmax(220px,250px) minmax(0,1fr)}}
@media(max-width:760px){#jb-chat-inbox{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}#jb-chat-inbox .jbl-threads{max-height:240px;min-height:160px}#jb-chat-inbox .jbl-list{min-height:90px}#jb-chat-inbox .jbl-panel{height:min(620px,calc(100dvh - 170px));min-height:400px}}
@media(max-width:440px){#jb-live-chat{left:max(10px,env(safe-area-inset-left))!important;bottom:max(10px,env(safe-area-inset-bottom))!important;max-width:calc(100vw - 20px)}#jb-live-chat .jbl-panel{width:calc(100vw - 20px);height:calc(100dvh - 96px);bottom:66px;max-height:calc(100dvh - 96px);border-radius:16px}#jb-live-chat .jbl-launch{padding:12px 16px;min-height:50px}#jb-chat-inbox .jbl-threads{max-height:235px}#jb-chat-inbox .jbl-live-indicator{font-size:10px;padding:6px 8px}}
@media(max-height:580px){#jb-live-chat .jbl-panel{height:calc(100dvh - 90px);max-height:calc(100dvh - 90px);bottom:61px}#jb-live-chat .jbl-intro{max-height:58px}#jb-chat-inbox{height:620px}}
@media print{#jb-live-chat{display:none!important}}